TourCMS Forum posts

Different tours, same calendar, different costs

Mike Rizzo — Fri, 09 May 2008 13:55:03 -0500

Hello, I have the need to create a special tour with different a different end-user cost, but it must be available on the same calendar as the rest of my tours in order for it to be seamless. I'm using the price option to have a discount price structure for my main tour, but want to have the new tour locked at a different price, without accessing the other price structure. This is all for a local permits, so I'd rather the tour was available on my calendar and not a separate category. I'm not sure if I need to create a category, option, new tour or what. A new tour has a new link, which doesn't seem to be the answer. I'm not sure if an option would work, without accessing the discounted price structure. Any help would be greatly appreciated. Mike Rizzo The Mob Tours Niagara Falls, NY

Snag week! Feedback required!

TourCMS team — Fri, 09 May 2008 05:20:05 -0500

Every so often we put new functionality development "on hold" and focus on all the small things that add up over time that need improvement (on existing functionality). Beginning 12th May we are going to do a "snag week". We hope to clear the backlog during the course of the week. The list is long.... and if you have already submitted tweak requests.... we have them on file.... but if you want to prompt us.... you can add a comment below if you wish!

Paypal or other payment processing

Mike Rizzo — Mon, 21 Apr 2008 07:17:52 -0500

Hi all, Has anyone been able to integrate a Paypal button or link somewhere in their process? Even if it's in the booking email that would work. I'd like the purchaser to complete their transaction with the least amount of work from me. If I have to verify a payment and change a pending to confirmed, that would be ok. If no one has done that, how do you complete the transaction without interacting with the purchaser? Thank you for your help. I'm hoping TourCMS does what I need, as this is all new to me. Mike Rizzo The Mob Tours Niagara Falls, NY

New screencasts and solution library

TourCMS team — Sun, 04 May 2008 06:14:20 -0500

We are still completing these, however over the last week or so we have put up a couple of new screencasts and example TourCMS setup solutions on our support website http://www.tourcms.com/support/ The two screencasts cover * How to get started..... * How to use Excel to create a series of dates (multiple departures at the same time) The new solution library covers * TourCMS product configuration * Some example documentation templates (more coming soon) * Interesting website template solutions.... For example, in the website section, there is an explanation how to make a nice category page like this one on Nepal Uncovered http://www.nepal-uncovered.com/activity/trekking/index.php Please do contact us if you have other ideas for screencasts or solutions! (We will keep on building this section up as people ask us to solve more and more interesting problems!)

Website integration - how to start?

Seanagh Fannin — Fri, 14 Mar 2008 09:21:30 -0500

Hi there I feel a little like the kid in the back of the class who is about to ask a silly question, nonetheless, how does one get started with integrating their website. I have been through the documentation every last piece that I can find and still feel like I have no idea where to begin. The TourCMS tags I understand. HTML tags I understand too and so my feeling is that one simply (for example) creates their webpage and inserts the TourCMS tags where necessary. However I still feel like this is a shot in the dark. I know that the new web design catalogue is due out soon but I was just hoping someone could give me a suggestion. thanks so much

UK users need to update their timezone settings

Ralph Foulds — Tue, 01 Apr 2008 06:12:25 -0500

Just thought I'd prompt all UK users of TourCMS that they need to update their timezone settings, to take into account the fact that we have moved from GMT to BST. Go to... Configuration & Setup > Account Settings ... and change the Timezone setting to Berlin, Rome (GMT +1) (not an April fool post - you do need to do it)

Introduce yourself!

Alex Bainbridge — Wed, 20 Feb 2008 06:52:45 -0600

Please use this thread to introduce yourself and your company. Where are you based? What kind of travel do you sell? etc. Right - I will start off.. My name is Alex Bainbridge. I am the Managing Director of Travel UCD - the company behind TourCMS. We are based in Southampton on the south coast of the UK.... Southampton is a large shipping port and now has 15 cruise ships based here. If you call us it is likely you will speak to me. A long time ago I was MD of a small tour operator selling adventure travel in the Middle East and Asia. However, more recently, Travel UCD have been working alongside larger travel companies managing large ecommerce projects. TourCMS started development late 2003..... we started with a couple of customers to ensure that we had everything organised and ready for action. So go on..... please come and introduce yourself here!

Website Integration

David Carruthers — Wed, 19 Mar 2008 11:18:30 -0500

Hi All Just looking at how to integrate Tourcms into our website. I don't wish to use the CMS to power the website, but would like to use the tour itineraries and options in certain parts of the site such as 'Africa' where we sell safaris etc. My existing site uses "header and footer includes" with the body in between. Is it possible for me to this without affecting other pages such as the existing index etc? Thanks in anticipation David

March 2008 Developments...... what would you like?

Alex Bainbridge — Thu, 28 Feb 2008 12:40:29 -0600

Hi everyone. What would you like / need in March 2008? So far on the list is * Paypal * Customer balance management * Deposit value rules I do see lists of other requirements / wishes come through to me..... normally as part of an evaluation or pre-sales process - however we are also interested to hear from existing users! Even if you are not sure of the solution, knowing what you struggle with will help us. Thanks. Alex

Tailor-made Itineraries

Juliana — Mon, 10 Mar 2008 09:30:10 -0500

Hi! We are looking to use TourCMS for our inbound tour operator business and so far it looks very promising. However, I would love to find out if anyone has used TourCMS for fully customised tours? Are you able to easily put together tailor-made itineraries (including transport options, several accommodations, activities etc..) and amend these itineraries during the booking process? Looking forward to your thoughts and experiences with this. Thanks, Juliana