I was wondering if it is possible to have a token for the full name of the tour leader and his phone number, in such way, that we only have to write down 1 time who the tour leader is, and that this info (full name and phone number) will be shown in emails/rtf templates, such as voucher to the client as well as for suppliers.

I know it's possible for staff (but this is linked to the amount of users of tourcms) so would become a bit expensive if we want to add all our guides ;-)

Anyone has an idea?

Or in case we send a voucher in RTF, can we than manualy add info to (in this case) the voucher?

Thanks,

laura

Is there any way of making the add option box larger as we don't get to see the number drop down next to the option? (I guess we have some pretty long option titles).  Thanks.

For any of you that use PayPal with TourCMS.  There is a technical error in a recent PayPal upgrade.  Customers clicking through to pay are asked to enter Zip code to calculate postage / search for UK.

We have found a fix here and this works for us https://www.paypal-community.com/t5/Selling-on-your-website/Postage-Issue/td-p/457669?profile.language=en-gb

The problem was brought to our attention by our customers, we didn't know this change had happened as don't very often click through our customer's payment links.

Anne-Marie

Is it possible to I add multiple hotel rooms at one time from the backend? For instance if a big family of 8-10 people need 3-5 rooms can it be done at one time or should I always go back to product screen and add new hotel?

Thanks,

Jakob

Hoping for some help here.

95 % of all our customers are from Danmark and normally get 3 payment options:

1. Payment in Denmark in DKK
2. Payment to Thai bank in THB
3. Payment via Paypal in either DKK or THB

Since it is easier many of our customers decide to pay in DKK.

Therefore we need both currencies on the invoice.We always use fixed currency rate to make sure we do not suffer a loss on the exchange rate. In our case right now 5.250 THB = 1.000 DKK.

How do I get both currencies on the invoice? A solution could be (%balance_dn_sale% %b_sale_currency% / 5.25) & (%second_init_clearbalance_sale% / 5.25) both can I get this to work?

Regards,

Jakob

          Bill

This may be me getting confused....

If I have the "Make Public?" box ticked within the general tour setup page this provides me with a link for the booking engine.

If we use TourCMS as our website CMS (which we're in the process of doing) this box means that the tour is then bookable online as well... i.e. when the website is rebuilt, this tour is uploaded.  Am I right?

Here comes the question.....

What if I want a booking engine link (to send to a customer by email), but don't want the tour available on our website.

Have I got this wrong?  Do they come together  i.e. the "Online Booking URL" & availability via the website.

If so this is not the ideal setup, as occasionally you want to provide a link for your customers to make a booking for a private tour... i.e. one not visible to other customers via our website.

Again, sorry if i'm confused regarding this.

All the best

Aled

Every so often we have a public discussion enabling everyone to openly talk about what they would like TourCMS to focus on......... 

Right now we are weighing up more development on marketing tools, additional accounting system integration, email newsletter tools, focus on the TourCMS user interface etc etc.

I would like you to please suggest to us

• One major focus area - CRM, accounting, website integration - what should we do next?
• One minor tweak / change - "I just wish TourCMS did this...."

Reason we ask for just one is because then we know that you have focussed on what really matters.

At any one time we have several hundred requests in our queue (on average 1 or 2 per account) - when we do one for you then tend to be quickly replaced with another "now you have done that, please can you work on this now...."

Hence collective prioritisations are important to us and incredibly useful

Thanks. Alex